Receipt page

The receipt page is what donors see immediately after submitting their gift. It's a moment of high emotional value — the donor has already decided to give, so you have their attention without any conversion friction. The receipt page is also where tax-receipt language lives, which matters for compliance and for donors at tax time.

Open the Receipt Page panel

In the donation page editor, click the Receipt Page tab in the left sidebar. The preview area updates to show the post-donation experience.

What's customizable

One section of the receipt page is editable: Receipt Text, which has a title and description. Click the Receipt Text section in the preview to open its editing panel.

Everything else on the receipt page auto-generates from the donation data and your organization details:

• Donation Summary — a structured display showing the donor's name and address, email, payment ID, payment method (with the last 4 of the card), tax ID, and your organization name.
• Make Another Donation button — a CTA below the Donation Summary that returns donors to the donation form.

You don't configure these per-campaign. The tax ID and organization name come from Organization details; the donor and payment details come from the submitted donation.

Title

The headline at the top of the receipt. Defaults to "Thank you! We've received your gift."

Customize to match the campaign's voice. A Giving Tuesday receipt might lead with "You showed up for [cause]. Thank you." A memorial campaign might use "Your gift in memory has been received." Generic gratitude works; specific gratitude tied to the campaign works better.

Description

The body text below the title. Supports rich text formatting and personalization variables that interpolate per-donation data.

Click the Personalize dropdown to insert variables. Three are available:

• {{donation_amount}} — the donor's gift amount, formatted with currency
• {{donation_email}} — the email address the donor provided
• {{organization_name}} — your nonprofit's name

The default copy includes language appropriate for US-based 501(c)(3) tax receipts: confirmation of the gift, your tax ID, a "no goods or services received" disclaimer, and printing instructions. Customize the wording to match your jurisdiction and brand voice. If you're a US nonprofit, keep the legal disclaimers — the IRS expects them on tax-deductible donation receipts.

Writing for the receipt page

The receipt is the donor's last impression of the campaign. A few patterns that work:

• Lead with gratitude, not procedure. "Thank you! We've received your gift" beats "Receipt for your donation." Donors should feel appreciated before they encounter tax language.
• Reinforce the impact. Use the description to remind donors what their gift specifically funds. "Your $50 funds two days of research" lands better than a generic thank-you, particularly for first-time donors who haven't fully internalized the cause yet.
• Match the campaign's voice. A memorial campaign receipt should feel different from a year-end appeal receipt. Update the title and description per campaign rather than leaving the default in place across all of them.
• Keep the legal disclaimer concise. Tax language belongs on the receipt — donors will reference it at year-end — but long IRS-speak buries the thank-you. Two or three lines is enough.
• Don't ask for another gift on the receipt page. The Make Another Donation button is there for donors who specifically want to. Resist adding "Why not give again?" copy in the description — it cheapens the moment.