Branded GiveForms donation receipt email

Automated Emails & Receipts

Every donor touchpoint. Automated.

GiveForms handles every transactional email your nonprofit sends. Branded, mobile-responsive, and delivered to the inbox in seconds.

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99%

Delivery Rate

Emails are sent in a transactional-only stream to ensure delivery

1.2s

Avg Delivery Time

Emails delivered up to 4x faster than competing providers

One donation triggers a dozen moments. We handle all of them.

Every donor interaction generates emails that shape trust, retention, and lifetime value. Miss one, and you create a support ticket. Delay one, and you erode confidence. GiveForms automates every transactional email across the full donor lifecycle—so nothing falls through the cracks.

Thank you emails

Instant confirmation for one-time and recurring gifts. The first touchpoint after a donation is the most important—it sets the tone for the entire donor relationship.

Recurring plan updates

Donors are automatically notified the moment their recurring plan is changed, paused, canceled, or if there’s a payment failure.

Email notifying a donor of a recurring plan update

ACH notifications

ACH transactions requires communicating when a payment is initiated and when it is processed. Donors know exactly where their money is at all times.

Refund confirmations

Full and partial refunds each generate their own email with a dedicated PDF receipt attached—giving donors a clean paper trail without any manual work from your team.

Refund confirmation email with attached receipt

Dedication notifications

In memory. In honor. When a donor makes a gift on behalf of someone else, the right people are notified automatically with context and care.

Dedication notification email for a gift made in someone's honor

PDF tax receipts

Every transaction generates a downloadable PDF receipt. Full refunds and partial refunds produce separate, itemized receipts—ready for tax season without a single spreadsheet.

Downloadable PDF tax receipt for a donation

Your brand. Every inbox.

Generic emails erode donor trust. Our best-in-class email editor gives you complete control over every template—colors, logos, copy, layout—so every email looks like it came from your organization, not a third-party platform.

Full visual editor—no code required

Branded email template matching an organization's colors

Match your brand guidelines across every email

Mobile-responsive by default

Email preview and test screen in GiveForms

Preview and test before publishing

Sent is not delivered. We obsess over the difference.

We send every email through purpose-built infrastructure for transactional email with the highest delivery rates in the industry. Unlike providers that mix marketing and transactional email on shared infrastructure, GiveForms maintains completely separated sending streams. The result: your donation receipts don't compete with bulk campaigns for inbox placement.

99% delivery rate

Real-time delivery metrics on a public status page. No black boxes.

Sub-second delivery

Average inbox arrival in under 1 second. Up to 4x faster than competing providers. When a donor gives $10,000, the receipt should be waiting before they close the tab.

Redundant global infrastructure

Multiple data centers with geographic load balancing ensure zero lost emails and the lowest possible latency.

Separated streams

Transactional and broadcast emails never mix. This is the standard recommended by Gmail, Yahoo, and every major inbox provider.

Proactive reputation management

IP reputation, blocklist monitoring, feedback loops, reverse DNS, SPF, DKIM, and DMARC are all handled automatically. Your domain reputation stays clean.

Explore the platform

High Velocity Donation Pages

A/B tested with millions of visitors, optimized for speed, and designed to turn more traffic into donors.

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Seamless Donation Popups

Embed donation forms directly on your website. Launch campaigns in minutes with complete brand control.

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Insights Dashboard

Track the metrics that matter. Make data-driven decisions about your fundraising.

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